Location                                                                  Excellent Good Average Poor Very Poor 

Hotel                                                                        Excellent Good Average Poor Very Poor 

Room                                                                       Excellent Good Average Poor Very Poor 

Services offered                                                    Excellent Good Average Poor Very Poor 

Facilities offered                                                   Excellent Good Average Poor Very Poor 

Staff                                                                         Excellent Good Average Poor Very Poor 

Public area appearance                                        Excellent Good Average Poor Very Poor 

Booking system                                                     Excellent Good Average Poor Very Poor 

Reception / Check-in & Check-out                       Excellent Good Average Poor Very Poor 

Did our hotel meet your expectations?                                         Yes No 

Were you satisfied with your stay?                                               Yes No 

Would you return to our Hotel in a future stay?                          Yes No 

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